Payment Terms and Conditions
We operate a payment in advance subscription model. When you first subscribe to our services, you will receive an invoice and work will commence once payment is received. You will receive an invoice every month from the date of your first billing sent via e-mail until you cancel the Services.
50% deposit is required once the website scope and proposal is accepted. Remaining balance will be due when final site is approved. Please note website will not be released until full payment is received.
All Other Services
All other services where proposal is accepted, 50% deposit is required before work is commenced. Remaining balance is due at time of delivery of work unless otherwise stated in the accepted proposal.
You can either:
- Set up a monthly funds transfer online from your bank account to Virtual Support 2AT (details are provided on the invoice) or
- Send a credit card payment via (Paypal) each month to us. Please note there is an additional 3.4% charge added to the amount for this method.
Click here for more information on our Terms of Trade.
Cancelling of Service
A 30-day notice period via email to us is required for cancellation of the service.